Terms of service

Last updated 13 November 2026

These terms apply to DANTANS AI CFO: Receivables (the "Service"), provided by DANTANS AI Solutions Private Limited ("DANTANS", "we"), Bengaluru, Karnataka, India. They sit beside the DANTANS website terms, which apply to dantans.com. By creating an account or buying credits you agree to these terms on behalf of your business.

1. Who may use the Service

The Service is for businesses. The person who signs up must be authorised to act for the business. Each business decides who in its team may view, draft and approve reminders.

2. What the Service does

The Service reads the invoices, payments and customer details you provide or connect, and helps you follow up on money owed to you. It drafts reminders; a person in your business approves each one before it is sent. You are responsible for the accuracy of your data and for the reminders you approve.

3. Your customers' contact details

You confirm that you may contact your customers about amounts they owe you, and, for WhatsApp, that you hold their consent. Customers can opt out; the Service then stops reminding them.

4. Credits and payment

Reminders use credits: an email reminder 1 credit and a WhatsApp reminder 2 credits, used only when the reminder is sent. Credits are bought in packs at the prices shown on the pricing page, plus GST, through Razorpay. Purchased credits can be used for 12 months from purchase; free sign-up credits do not expire. Credits have no cash value and cannot be transferred to another business. Refunds are covered by the refund policy.

5. AI-assisted drafts

Drafts are written with the help of AI. Figures in a reminder come from your ledger, and the Service checks them before you see the draft, but you should read each draft before approving it.

6. Acceptable use

Do not use the Service to send messages that are false, threatening or unlawful, to contact people who do not owe you money, or to attempt to access other businesses' data.

7. Availability and changes

We work to keep the Service available but do not promise it will be uninterrupted. We may change features or prices; price changes do not affect credits you have already bought.

8. Liability

The Service helps you follow up on payments; it does not guarantee that any customer will pay. To the extent the law allows, our total liability to you in any 12 months is limited to the amount you paid us for credits in that period.

9. Ending your use

You may stop using the Service at any time. We may suspend an account that breaks these terms. Unused purchased credits are handled under the refund policy.

10. Law and disputes

These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction.

11. Contact

DANTANS AI Solutions Private Limited, Bengaluru, Karnataka, India. Email admin@dantans.com.